Every project is different, but the general process follows these steps. No jargon, no surprises, just clear communication and practical work.
What happens: We talk about what you need, what problems you're trying to solve, and what success looks like for your business.
Format: Phone call, video chat, or face-to-face meeting if you're local to Te Anau.
Duration: Usually 30-60 minutes.
Outcome: I'll understand your needs and you'll know if I'm the right fit for your project.
What you get: A clear proposal outlining what I'll build, how it will work, and what it will cost.
Includes:
Your decision: Take time to review, ask questions, and decide if you want to proceed. No pressure.
What happens: We work out the details — structure, layout, features, and content requirements.
Your involvement: Feedback on mockups or wireframes, providing content (text, images, branding), and clarifying requirements.
Outcome: A clear plan that both of us agree on before development starts.
What I do: Build your website or application according to the agreed plan.
Communication: Regular updates on progress, usually weekly or at key milestones.
Your involvement: Review work-in-progress versions and provide feedback to keep things on track.
Changes: Small adjustments are normal. Larger changes may affect timeline and cost — I'll let you know upfront.
What happens: You review the completed work and test everything thoroughly.
Testing includes:
Refinements: I'll fix any issues and make final adjustments based on your feedback.
What happens: Your website or application goes live.
Includes:
Training: I'll show you how to update content and use any admin features.
After launch: I'm available for updates, fixes, and questions as your business grows.
Support options:
Response time: I aim to respond to support requests within 1-2 business days, faster for urgent issues.
Let's start with a conversation about your project. No commitment required — just a straightforward discussion about what you need.